Bizzari Marketplace Privacy Policy

Last updated: 4/1/2026

This Privacy Policy explains how Bizzari Marketplace (“Bizzari”, “we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you visit, use our services, create an account, post listings, communicate with other users, or otherwise interact with our website https://bizzari.co.ke (collectively, the “Services”).

In this Privacy Policy, “you” and “your” refer to any user of the Services, including visitors, registered users, buyers, sellers, and advertisers.

By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we do, we will update the “Last updated” date and publish the revised policy on our website. Continued use of the Services after changes means you accept the updated policy.

How We Collect and Use Personal Information

We collect personal information in order to operate, improve, and secure our Services. The information collected depends on how you interact with Bizzari.

We may use your information to:

• Provide and manage our Services

• Communicate with you

• Enforce our terms and policies

• Comply with legal obligations

• Protect the rights, safety, and security of users and the platform

Personal Information We Collect

1. Information You Provide Directly

When you use our Services, you may provide:

• Contact information: Name, phone number, email address

• Account information: Username, password, profile details

• Listing information: Ad details, images, descriptions, prices, location

• Transaction-related information: Billing details and payment confirmations (processed by third-party payment providers)

• Communications: Messages sent through customer support or in-platform messaging

Providing some information is optional, but certain features may not be available without it.

2. Information Collected Automatically (Cookies & Usage Data)

We automatically collect information about how you interact with our platform, including:

• IP address

• Device type and browser

• Pages visited and actions taken

• Date and time of access

• Referral URLs

We use cookies and similar technologies to improve user experience, analyze usage, and enhance platform performance. You may control cookies through your browser settings.

3. Information from Third Parties

We may receive information from:

• Payment processors for transaction verification

• Analytics providers for usage insights

• Marketing partners for advertising performance

• Service providers who support our platform operations

All third-party information is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

We use personal information for the following purposes:

Providing and Managing Services

• Creating and managing user accounts

• Posting and displaying listings

• Facilitating communication between users

• Processing payments and featured listings

• Sending service-related notifications

Marketing and Promotions

• Sending promotional messages (where permitted)

• Displaying relevant ads and featured listings

• Improving ad relevance and user experience

Security and Fraud Prevention

• Detecting and preventing fraudulent or abusive activity

• Protecting user accounts and platform integrity

Customer Support and Communication

• Responding to inquiries and complaints

• Improving customer experience and platform quality

How We Share Personal Information

We may share personal information:

• With service providers who assist in operating our platform (hosting, analytics, payments, customer support)

• With advertising and marketing partners (where applicable)

• When required by law or legal process

• To protect our rights, users, or the public

• In connection with a business transaction (merger, acquisition, or asset sale)

We do not sell personal information for unlawful purposes.

User-Generated Content

Any content you post publicly on Bizzari (such as listings, reviews, or profile information) may be visible to other users and the public.

You are responsible for the information you choose to share publicly. We cannot control how others use publicly available content.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external sites. Please review their privacy policies before providing any personal information.

Children’s Privacy

Bizzari Marketplace is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate action.

Data Security and Retention

We take reasonable measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

• Provide our Services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements and policies

Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Object to or restrict certain processing activities

Requests can be made by contacting us using the details below.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: support@bizzari.co.ke
Website: https://bizzari.co.ke